Coronavirus COVID-19 Update

Updated  22:36 Sunday 31st May 2020

 

22:36 Sunday 31st May 2020 ANNOUNCEMENT

 We are still shipping corals to the UK. We are adding more stock everyday to the website. Our app at checkout allows you to select a delivery date. Make sure you add your email address, so we can email you with the tracking number.

14:38 Sunday 10th May 2020 ANNOUNCEMENT

 We are still shipping corals to the UK. 3 days a week  (packages arrive Weds / Thur / Fri)  I have increased capacity, so we can minimise lead times currently we are running at 4-5 days  please make sure you choose a date. This will reduce the delay in your order being shipped  

09:32 Friday 24th April 2020 ANNOUNCEMENT

 We are still shipping corals to the UK. Royal Mail have not changed their position regarding the packages arriving next day before 9pm.

We are experiencing a high volume of orders (thank you), we have added an extra 250% shipment allocations to each week, so please make sure you select a date in the cart page. This helps us to add you to the list.

15:31 Monday 6th April 2020 ANNOUNCEMENT

The list of UK stores open is now live click here to see the stores open. If your local store is open and not on the list, please ask your store to contact us and we will add them.

 11:00 Sunday 5th April 2020 ANNOUNCEMENT

We're building a list of stores open and what services your offering,to help people though this challenging time. if you're a shop, please contact us and we will put you on the list.

9.31 Tuesday 31th March 2020 ANNOUNCEMENT

ROYAL MAIL ARE STILL DELIVERING NEXT DAY, IF WE SHIP ON A NEXT DAY BEFORE 1, BUT THEY DO NOT GUARANTEE IT'LL BE BEFORE 1PM.

Delivery for Special Delivery Guaranteed by 1.00pm will change to by 9.00pm the next working day. 

Our packing of corals has been developed, tried and tested way of shipping corals and we have an unrivalled survival rate. The heat packs will still be working at this time.

 

09:23 Thursday 26th March 2020 ANNOUNCEMENT

ROYAL MAIL ARE STILL DELIVERING NEXT DAY, IF WE SHIP ON A NEXT DAY BEFORE 1, BUT THEY DO NOT GUARANTEE IT'LL BE BEFORE 1PM.

Our packing of corals has been developed, tried and tested way of shipping corals and we have an unrivalled survival rate.

The team is down to one during this tough time, (Emma has to opted to self isolate for up to 12 weeks & We have championed this to protect her during these tough time) .

This has meant we are now only shipping on a Tuesday (delivery Wednesday) and Thursday (delivery Friday). Allowing maintenance time and reduce the exposure at the post office.

 

 

11:35 Tuesday 17th March 2020 ANNOUNCEMENT

WE ARE SUSPENDING OUR STORE OPENING HOURS (VISITS TO CORAL HQ)

ONLINE PURCHASING & SHIPPING WILL CONTINUE

The care of livestock is our #1 priority now and in the future.

To minimise the chances of exposure to the virus for our team, we have taken the decision to suspend opening hours for Coral HQ to the public for the forceable future.

Corals are still available online for home delivery, so keep an eye on our website. We will continue to list new corals as and when they're ready for new homes.

For help and advice, please do contact us, you know we love to help.


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